Category Archives: Recommended Reading

Is a Call Center in your future?

For many small, medium and large companies outsourcing to a call center is a great way to create more sales and help existing customers with tech support and customer support needs. While some larger companies have the money, time and resources to form their own call center, most smaller and mid-sized businesses choose to let a call center outsourcing company do the heavy lifting for them.

Timothy Ferriss, Author, The 4 Hour Workweek

Check out this video on UStream:,-Author,-The-4-Hour-Workweek-
What an awesome talk! Be sure to take notes. Tim gives some incredible nuggets of marketing genius!
Let me know what you think in the comments…
Posted via email from Clay Edwards’ Posterous

My favorite books

Just got ’em today! Can’t wait to read these!!!!

Lead with your glass jaw

Here’s one way businesses can profit from a social media presence:
Make it easy to get hurt.
If you’re in a low trust industry (like car sales), a social media presence dramatically increases the opportunity people have to call you out, beat you up, tattle on you and flame you in public. If you have a Facebook …

45 Life Lessons

Written By Regina Brett, 90 years old,
of The Plain Dealer, Cleveland , Ohio
“To celebrate growing older, I once wrote the 45 lessons life taught me. It is the most-requested column I’ve ever written.”
1. Life isn’t fair, but it’s still good.
2. When in doubt, just take the next small step.
3. Life is too short to waste …

TEDTalks (video) – David Logan on tribal leadership

Check out this episode of TEDTalks (video) at David Logan on tribal leadership – David Logan (2009) –

The Lens of Experience

“Hindsight is only a decision viewed through the lens of experience”
-By Brian Rodgers
This quote is so true for me. I’ve heard, and even said, that hindsight is 20/20, but it’s really a skewed vision based on what previous decisions we’ve made to get us to that moment of reflection.
Have you had a “defining moment” or …